Discussion in 'Sleeping Bags & Quilts' started by Robin, Jul 21, 2016.
Don't get this as I was sending and receiving e mails last week.
Well, I've finally had a reply. I'm not going to go into details but hopefully my quilt will be dispatched next week. It's been a difficult experience and I'm still puzzled why I had no replies for two months, but hopefully it's a happy ending. All this angst could've have been avoided by a simple email reply!
My guess is that someone here has dropped him a line. I'm really glad it is in the process of being resolved for you.
Three friends contacted him through Facebook (which I'm not on). Shouldn't have got to that stage.
Just seen he's posted on Twitter and he's not been on there for a while,,just keep in contact I think we all me included give these cottage firms too much slack sometimes,I've helped a few along the way over the years but at times it's been like pushing sand up hill...
I owe you an explanation: www.astucas.com/customer-letter
I'm really sorry for this mess.
Life happens. Best wishes going forward.
Separate names with a comma.