Responding to email alerts

Discussion in 'Announcements' started by Shewie, May 27, 2015.

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  1. Shewie

    Shewie Administrator Staff Member

    Just a bit of a heads up guys, something has come to light this week which I thought I should share with you.

    If you receive email alerts for private conversations, please be mindful that you still need to reply to the sender rather than the email alert, if you just reply to the email it will send your reply to info@trek-lite.com instead of the intended recipient.

    If you keep your conversations on the forum then it shouldn't be a problem.
    paul likes this.
  2. Shewie

    Shewie Administrator Staff Member

    Time to bump this one again, I'm still getting quite a lot of emails to info@trek-lite.com
  3. Shewie

    Shewie Administrator Staff Member

    Time for another bump, still getting emails from folk who are replying to PMs
  4. Shewie

    Shewie Administrator Staff Member

    And again :)
  5. Shewie

    Shewie Administrator Staff Member

    I've now removed the message content from email notifications, you will now need to access trek-lite to read your PMs.

    Hopefully this will eradicate all the emails I keep getting from users who are just replying to PMs

    Let's see :)
    Arne L., Graham, Teepee and 3 others like this.
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